February 10th Luncheon

  • 10 Feb 2015
  • 11:30 AM - 1:00 PM
  • Juban's Restaurant


Registration is closed

IFMA Meeting

February 10, 2015

Juban's Restaurant



Scott Minnix

Director of General Services Department (GSD) for the City of Houston

"Municipal Facility Management:  Case Study on the City of Houston's Strategy & Vision"

Over the past 10 years, Houston has added more than one-million residents with growth of 15,000 residents per year over the last three years.  As the new Director of the General Services Department (GSD), under the direction of a new Mayor, it was important to address issues related to increased population demands and demands on the City of Houston's building infrastructure.  The development of a strategic and tactical customer-centric approach to business processes, energy conservation, sustainable infrastructures and employee development became key departmental objectives to the city-wide plan.  In keeping with that, GSD originated a Comprehensive Facilities Condition Assessment (FCA) in 2010.  This allowed benchmarking and current state analysis to prepare the 5-20 year strategic facility management plan.  The assessment highlighted a need for change.  Of the 421 facilities assessed, the average Facility Condition Index Scores (FCI) was 18.53%.  GSD's efforts incorporate plans for upgrade, renewal and new builds.  


In 2012, a $410 million bond election passed that would fulfill the identified needs of repairs at city owned buildings, build new police and fire stations, and make improvements to parks, libraries and health facilities.  GSD used new technology to improve efficiency while developing cost control and performance measurement, and has begun internal  training to certify Superintendents and Managers as Facility Management Professionals.  To cover both preventive maintenance and emergency reaction maintenance on building components, additional FTEs were hired.  Also, an Integrated Work Management System (IWMS) that will allow tracking of space utilization and maintain performance levels is in the pipeline.

Learning Objectives/Outcomes:

  1. How to change corporate culture
  2. How to partner with municipal facility management organizations
  3. How to develop a facility Management plan
  4. Understanding key performance measures for municipal facility management







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